Nathan Chun

Los Angeles, California 90004

Personal Statement

I am a UX Designer with a Master's Degree in Human-Centered Design and Engineering. I work best in teams, especially in creative spaces, and have experience doing end-to-end design. I am seeking to find an opportunity to improve user experience or research in tech!

Education

Aug. 2021 - Apr. 2023

Aug. 2017- May 2021

Master of Science: Human Centered Design and Engineering, GPA: 3.85

University of Michigan-Dearborn- Dearborn, MI

Bachelor of Arts: Human-Centered Design, GPA: 3.77

Pitzer College- Claremont, CA

Research Experience

Masters UX Researcher

Aug. 2021 - Current

MUX Lab

• Authored a conference paper on the public perception and preferences of different external factors of a UAM, accepted to HFES 2022.
• Co-authored a conference paper on the general public’s trust in UAM as a method of transportation, accepted to HFES 2022.
• Developed a VR environment using Unity to display UAM models so they can be
interacted with and studied.
• Currently conducting further experimental research using this VR environment to get a better understanding of the public’s preferences for different UAM external design features.

Aug. 2022 - Dec. 2022

Hyundai NGV & Hyundai Motors

• Conducted research on over 700 UX principles, guidelines, and themes for UX
trends in the automotive industry.
• Classified research into principles, guidelines, and themes for easier visibility using Miro and Google Sheets.
• Developed a encyclopedia-like tool to access this research in a clear and concise manner, to be used by Hyundai Motors.

Undergraduate UX Designer

Jan. 2021- June 2021

Van Dyke Chiropractic, ChiroTouch Mobile UI

• Interviewed over ten chiropractors across the greater LA area for current experiences using ChiroTouch.

• Discovered user pain points and inefficient systems in the app and targeted those systems for a redesign

• Mapped current user workflows through a task analysis and journey maps

• Designed a potential UI for a mobile app version of the chiropractic software: ChiroTouch, in Figma as part of undergraduate thesis project

Brain Tumor Network

Sept. 2020 - Dec. 2020

• Worked with a team virtually to create three tools to aid in communication between medical insititutions and their patients/caregivers.

• Utilized Mural.co to create storyboards, flow diagrams, and mockups.

• Created multiple prototypes ranging from rapid/low-fidelity to final versions.

• Led multiple interviews across empathy and user testing stages.

• Leadership adopted two of the three proposed changes for implementation on the company website.

Publications

1. Chun, N., Jachim, N., Park, G., and Kim, S-H. (Accepted, 2022). Investigation of Perceived External UAM Design Features as a New Transportation Method. To appear in Proceedings of Human Factors and Ergonomics Society 2022 Annual Meeting, Santa Monica, CA: Human Factors and Ergonomics Society.

2. Park, G., Park, H., Chun, N., Kim, S-H., and Lee K. (Accepted, 2022). Public Perception of UAM: Are we ready for the new mobility that we have dreamed of? To appear in Proceedings of Human Factors and Ergonomics Society 2022 Annual Meeting, Santa Monica, CA: Human Factors and Ergonomics Society

Awards

1. Best Student Paper- Product Design Technical Group, HFES 2022:

Investigation of Perceived External UAM Design Features as a New Transportation Method